Shawbrook is further bolstering its commitment to the property market with more specialist resource, and a new structure designed to deliver an even more bespoke service proposition across all markets.
Emma Cox will continue to lead the team, reporting into Head of the Enterprise Group, Neil Rudge, and assumes responsibility for the Bank’s Buy-to-let (BTL), Commercial Investment, Bridging and 2nd Charge offerings under the banner of “Shawbrook Real Estate”.
The headline change is the formation of a dedicated specialised bridging and 2nd charge team, created to offer further support to brokers and a more seamless end-to-end customer journey. Gavin Seaholme, formerly Head of Sales, will now lead this team as ‘Head of Bridging and 2nd Charge’, bringing the weight of his knowledge and experience to bear to match Shawbrook’s ever-increasing appetite in this space. Darrell Walker, currently Head of Product Development & Proposition, will take over as Head of Sales, offering a product-centric view across all real estate activity.
The new bridging and 2nd charge team will have four highly experienced relationship managers leading the day-to-day activity in this important market; Jasdeep Bhogal, Danielle Evans, Thomas Tailby, and Jack Broadbridge.
Jasdeep has been at Shawbrook for over ten years, while Thomas Tailby moves into the world of sales from Glenhawk where he was an experienced underwriter. Danielle Evans has joined Shawbrook’s team with over ten-years’ experience in senior roles within the bridging market, and Jack Broadbridge recently joined Shawbrook as Relationship Manager having been a Senior Bridging Underwriter at LendInvest.
By establishing a dedicated team for bridging and 2nd charge with a strong underwriting background, Shawbrook will build even deeper relationships with brokers, underpinned by consistency of decision making, speed and service. Further investment in both people and technology over the coming weeks and months will only serve to enhance the customer experience.
In addition to the dedicated bridging team, Shawbrook will also be taking on two National Account Managers who will offer support across all products.
Emma Cox, MD of Real Estate at Shawbrook, comments:
“This is an exciting inflection point for the bank. By bringing all elements of property finance together under the Enterprise banner, we can better service our broker partners and give them greater access to our market-leading range of products.
“The formation of our dedicated bridging and seconds team is a true indicator of our commitment to the market. Bridging is a core focus for us, and we are thrilled that this new team will offer our brokers unparalleled access to experts that live and breathe bridging finance, day in, day out. Combined with our ongoing investment in creative technology, we are confident that this renewed focus will ensure a seamless, efficient customer journey, and a positive outcome.”
Gavin Seaholme, Head of Bridging & 2nd Charge at Shawbrook comments:
“Bridging and seconds have become increasingly important in recent years, and our focus as a team will be on ensuring we continue to offer products and service levels that meet and surpass the needs of our brokers and their clients.
I’m thrilled to be taking on this new role and heading up a team of truly talented individuals. We have a huge amount of knowledge and a real depth of specialist expertise, both of which position us well to cater for the demands of these fast-moving markets.”
Darrell Walker, Head of Sales at Shawbrook comments:
“Broker relationships have always been integral to our business, so I’m pleased we are putting even more emphasis on building and strengthening these. The restructure will allow us to deploy more expertise within the markets we serve, which can only improve the broker and customer experience with us.
I’m looking forward to this new stage of the Shawbrook journey, and the opportunity it presents all those that deal and interact with us.”